Returns & Exchanges

At NorthEDC, we stand behind the quality of our gear and offer a 30-day window for returns or exchanges on all unworn items in their original packaging. We want to ensure your everyday carry essentials meet your highest expectations for style and durability.

1

Initiate Your Request

Visit our online returns portal with your order number and zip code to select the items you wish to return or exchange.

2

Prepare the Package

Securely pack the items in their original boxes, ensuring all tags and protective inserts are included to qualify for a full refund.

3

Print and Attach Label

Download your prepaid shipping label from the portal, print it out, and fix it clearly to the outside of your return parcel.

4

Drop Off and Track

Hand your package to the designated carrier and keep your tracking receipt; your refund will be processed within 5-7 business days of arrival.

📅

30-Day Window

Return within 30 days of delivery

📦

Free Returns

Prepaid shipping label provided

💳

Fast Refunds

5-7 business days processing