Frequently Asked Questions

Everything you need to know about your NorthEDC gear.

How long does shipping take?

Standard domestic orders are processed within 1-2 business days and typically arrive within 3-5 business days. International shipping times vary by location but generally take 7-14 business days.

What is your return policy?

We offer a 30-day hassle-free return policy. Items must be in their original, unworn condition with all tags attached to be eligible for a full refund.

How should I care for my NorthEDC apparel?

To maintain the quality of your gear, we recommend machine washing cold with like colors and tumble drying on low. Avoid using bleach or ironing directly on printed graphics.

Do you offer international shipping?

Yes, NorthEDC ships worldwide. Please note that customs duties and taxes may apply depending on your country's regulations and are the responsibility of the customer.

What payment methods do you accept?

We accept all major credit cards (Visa, Mastercard, American Express), PayPal, Apple Pay, and Google Pay for a secure and seamless checkout experience.

How can I track my order?

Once your order ships, you will receive a confirmation email containing a tracking number and a link to monitor your package's journey in real-time.